Castle Pumps Ltd has been a leading pump supplier to the marine and industrial market for over 15 years. Having extensive product experience dealing with a range of industries and applications, we know that it isn't just the products that are important when selecting a supplier, but it is also the quality of the service and the experience of the company that gives you the confidence to make the decision. Therefore over the years, we have built a reputation as a trusted supplier that you can rely on for high-quality pumping solutions, quick response time, expert product advice and genuine spares and replacements. Here is where we add value…
A single source of supply
We are a single source supplier of all types of centrifugal and positive displacement pumps. Castle Pumps offers more than off-shelf products; we are flexible in our approach and have the ability to specify and design solutions based on your individual application requirements. With no commitment to a specific technology or manufacturer, you can be confident that rather than a pump that just "does the job", you will get a solution to deliver your exact process without costing your engineers time and yourself money in unnecessary maintenance, energy consumption and productivity losses. Over the last 15 years, we have worked with many high-profile clients to strict technical criteria for challenging applications achieving admirable results, meaning you can trust us to deliver your process.
15 years of technical expertise
The vast range of technologies, performance ranges and applications for which they are used, make selecting a pump a very technical task. From engine cooling to food processing to sewage transfer, our BPMA-qualified sales engineers have extensive experience in specifying solutions, meaning a high probability that we have already solved your pumping problem whilst helping another client in our 15 years in the market. Our global sales team can help you diagnose pump-related issues you are experiencing over the phone or in some cases visit your site, as well as explore your process and suggest ideas on optimising your pump performance. Continually undergoing product training and working on various applications, you can rely on our technical sales engineers to provide expert advice and quick responses when needed.
Accredited for your confidence
Our systems and Midlands-based warehouse procedures have been independently audited, making Castle Pumps fully accredited to ISO 9001 and ISO 14001. We can also provide all pumps complete with third-party witness testing certificates to verify quality standards and that pump performance meets the required duty points. Food grade, type approval, ATEX, Positive Material Identification testing and other certifications are also available to ensure that all pumping solutions comply with the strictest industry regulations.
Midlands based warehouse
Castle Pumps has 14,000 sq.ft of warehouse space at our head office in Birmingham, UK, which allows us to hold over 90 centrifugal, side channel, screw pumps and associated spares in stock, ready for immediate dispatch. For pumps not held in stock, we offer a fast-track production facility, with certain type approved models and process pumps available in two weeks. Our highly experienced warehouse operatives check all the orders before dispatch, following a strict process of ensuring that all of the goods delivered to our warehouse are correct and packed according to ISPM15.
Genuine spares & replacements
Alongside our vast pump offering, Castle Pumps supply genuine spare parts for all models in our range, including a large UK stocking of the Azcue and CAT pumps range. We know that it is a vital matter to have the option of spare parts available for your pumping equipment when needed to prevent costly downtime. Therefore, we have a well-established partnership with many key manufacturers allowing us to stock a range of spare parts and dispatch them at a quick lead time, ensuring pump maintenance without delay. In addition, we supply most spares for 10 years from pump discontinuation to enable lifelong servicing and has prevented many clients from having to replace pumps prematurely, saving on average thousands of pounds per client. If you need expert advice about pump spares, we at Castle Pumps have a dedicated team of specialist advisors on hand to help you find the right spare parts for your exact pump model.
Birmingham head office
As well as our global sales office based in Nottingham, we have our head office and 14,000 sq.ft warehouse located in the Midlands. Close to all major motorway networks, this allows us to service our country-wide customer base and have good access to any international export services. Our head office accommodates Castle Pumps support teams, including the marketing, accounts and engineering teams. We also have a dedicated training room that is always ready to prepare our ever-growing sales and engineering teams to deal with clients' enquiries, learn more about pump technologies and discuss trends in the industry.
Castle Pumps have over 15 years of experience in the global export market, supplying over 95 countries worldwide. Through the years of dealing with a range of export clients, we have gained first-hand knowledge of export requirements and restrictions, giving you confidence that there will be no delays in dispatching your goods. We are able to provide clients with the various items of documentation that are often required, including Certificate of Origin certified by the local chamber of commerce, Certificate of Conformity, 3.1 Material Certification, 2.1 / 2.2 Declaration of Compliance / Statement of Compliance, Performance witness testing by third party (Lloyds, RINA, ABS, Bureau Veritas, DNV) and EUR 1 Movement Certificate.
We can ship your goods worldwide via air, sea and road using IATA, BIFA and RHA accredited members, or you may prefer to arrange for your carriers to collect goods from our Birmingham based warehouse. All dispatched goods are packed according to ISPM15 as a standard but can also be packed according to the shipping method, complete with any required shipping marks.
Part of Flowmax Ltd
Castle Pumps is a division of the CTS Group, made up of Centre Tank Services Ltd, CTS Middle East and Whisper Pumps, which provides additional business support, allowing the company to grow further. Castle Pumps Ltd is also part of the Flowmax group, which consists of 15 companies in the fluid handling industry, giving us access to valves, flow meters, fittings and other parts as well as the strategic and financial backup of being part of a larger group.