Case Studies

This customer required a high flow fresh water transfer pump which would be free from corrosion and therefore keep the water contaminant free. We selected a bronze pump which we knew would be able to handle this type of fluid without any complications. We also decided to couple the pump with an electric 4 pole motor running at 1450 RPM which would increase the lifespan of the pump and the wearing components in the pump, which in time, reduce overall costs.

This customer was having daily issues with a pump brought from another supplier. The pump, which was transferring blood, water and feathers; was clogging every day, halting production and costing them £0000's in downtime. We decided to visit the site to get a greater understanding of the customer's requirements. From there, we came up with a pumping solution fit for purpose, which has been running for over 3 months (& counting) clog free.

A new customer approached us that needed a pump for an abrasive slurry of fuel oil and coal dust. The pump needed a low flow rate and the ability to handle abrasive coal dust, whilst also needing to be controlled by a variable speed drive for testing purposes. We supplied a progressing cavity pump as its properties and capabilities were the best match for the requirements, as it is this type of pump is really good when handling solids or abrasive liquids.

Castle Pumps are always on hand to provide a solution to your pumping problems. This company contacted us because their current pumps were not performing as they should and kept getting clogged up. Space was also an issue for this customer, however, we were able to supply an ideal pump for their application which we adapted to minimise the footprint and provide an easy installation process, and minimise maintenance costs overall.

Castle Pumps are able to supply pumps for both marine and industrial applications, and pride themselves on supplying pumps that best match the customers requirements. This enquiry was for self priming sea water injection pumps but the customer requested that the material be stainless steel 316, rather than the recommended material of bronze. We were able to provide a suitable pump that matched the customers requirements and which came in the requested material of stainless steel.

Castle Pumps are committed to providing the best possible support and service to customers, so when an emergency pump is required, we strive to provide one in a preferable time frame. An enquiry for an emergency replacement pump was received after hours on a Friday, needed for installation Monday morning whilst the vessel docked. By working out of hours and supplying from our 'from stock' range, we were able to deliver on time.

On certain occasions, the required specifications don't make for a difficult selection. This company needed a pump suitable for chemicals, to be transferred from tank to tank with a low flow rate. Our selection was based upon the capabilities of the pump in question, and it's ability to slow down the flow rate to the desired range. This customer was very happy with our suggestion and placed the order for the exact pump within two days of their initial enquiry.

Here at Castle Pumps we understand that timing is important within the marine and offshore market. Quite often we receive enquiries that need to be dealt with quickly in order for the purchase and delivery to follow suit and minimise lead time. This subsea oil and gas company needed five sea water cooling pumps on a quick lead time. For this customer, we provided five long coupled centrifugal pumps in less than five weeks.

Some of the enquiries we receive here at Castle Pumps are straight forward and give us all the information that we need to specify a pump. This fishery company enquired asking us for a specific type of pump and told us the exact fluid and contents that they'd be pumping. This information enabled us to proceed quickly with our recommendation and then onto the manufacture and supply of the pumps.

Castle Pumps receive a wide range of enquiries for a number of industry applications. Farming fish on land is an unusual but increasing market which Castle Pumps have adapted to in order to specify and supply pumps for requirements posed for within this market. A centrifugal pump was selected to match their requirements, which was fitted with accessories and a bespoke control panel to ensure all of their specifications were met.

Castle Pumps have been specifying and supplying pumps for the marine market for several years, and therefore have expertise and knowledge when it comes to marine enquiries. The world's largest container ship in 2012 contacted Castle with an urgent enquiry, requiring two boiler feed pumps. Castle Pumps were able to select a model that matched their requirements and dispatch them in just 9 working days!

Castle Pumps understand that the selection process of a pump is the most important part of the buying procedure, so ensuring that we gather the correct information is vital. This information ensures that the customer will get a pump that works, and a pump that's efficient in saving money in both power and spares over it's lifetime. By collecting the necessary information we were able to spec and source the best pump for this customer's needs.