Castle Pumps received an enquiry from one of the largest frozen food manufacturer brands in the UK that needed a replacement chemical pump for cleaning the processing plant and equipment. Due to the air supply being already available on-side and reliability being key, we specified Debem Boxer 50 AOOD pump. We carefully selected all pump elements to ensure they are compatible with the cleaning chemical and handle the hazardous application.
We received an enquiry from a new customer who makes electronic diagnostic machines for healthcare professionals. They needed a chemical transfer pump that can handle abrasive and flammable fluids for emptying their cleaning tanks. Using our expertise, we specified a Flux F430 barrel pump with a 1500mm stainless steel shaft and ATEX motor, perfect for abrasive application and fitting into the tank.
We received an enquiry from a contract winemaker based in the UK. They required a food grade pump to transfer wine at temperatures between 2 and 65⁰C, with a maximum flow rate of 15,000 litres per hour and ideally the option of variable speed to enable more control. Due to the nature of their application and the specifications required, we supplied the Liverani All in One Flexible Impeller Pump which was a perfect fit for their requirements.
We received an enquiry from an industrial paint manufacturer who needed a pump for their oil/solvent mixture. The fluid was being used to clean used containers, before returning to the tank and starting the cycle again. With a cost-saving process and reliability being key, we chose a Debem AODD Pump - known for it's reliable performance and low cost maintenance.
We received an enquiry from a food waste management company looking to pump a caking mix of bran and water. The viscous nature of this fluid meant that the pump technology chosen needed to be carefully selected to ensure no clogging, damage or running problems. Our experience allowed us to pick a peristaltic pump able to do just this.
Castle Pumps received an enquiry from an apple grower which supplies worldwide cider manufacturers with apple juice from concentrate. They required a pump to transfer small quantities of juice at a time, but was unsure of the fluid's viscosity. Using our experience we were able to determine the viscosity through asking a number of questions, and were therefore able to provide our food grade solution suitable for their needs.
Castle Pumps received an enquiry from a regular maritime logistics customer who has over 90 vessels - a lot of which have Azcue pumps installed onboard. One of their tug supply vessels needed to replace some existing seawater cooling pumps for the onboard air conditioning system. We supplied some vertical inline pumps suitable for use with seawater and which matched their existing dimensions and performance requirements.
We received an enquiry from this brewery company in Scotland who required a portable hygienic pump for the transfer of beer within their factory. We decided the best option would be a food grade flexible impeller pump with tri-clamp connections in order to meet the necessary standards within the food industry. The customer was that happy with their pump that they sent us some beers to show us what the pump would be helping to produce.
This customer required a high flow fresh water transfer pump which would be free from corrosion and therefore keep the water contaminant free. We selected a bronze pump which we knew would be able to handle this type of fluid without any complications. We also decided to couple the pump with an electric 4 pole motor running at 1450 RPM which would increase the lifespan of the pump and in time, reduce overall costs.
This customer was having daily issues with a pump brought from another supplier. The pump, which was transferring blood, water and feathers; was clogging every day, halting production and costing them £0000's in downtime. We decided to visit the site to get a greater understanding of the customer's requirements. From there, we came up with a pumping solution fit for purpose, which has been running for over 3 months (& counting) clog free.
This customer needed to replace their current pump as it was not completely suitable for their application - lacking control features which meant supervision was required when start/stopping the pump. We provided them with a completely bespoke peristaltic pump specifically designed for their application. It had all the desired control features, allowing supervision-free operation and improving their productivity.
A new customer approached us that needed a pump for an abrasive slurry of fuel oil and coal dust. The pump needed a low flow rate and the ability to handle abrasive coal dust, whilst also needing to be controlled by a variable speed drive for testing purposes. We supplied a progressing cavity pump as its properties and capabilities were the best match for the requirements.
Castle Pumps received an enquiry from a new customer who needed to upgrade their ballast water system, in order to meet the 'Ballast Water Management Convention 2017' regulation. We supplied Azcue cast bronze pumps to ensure that all wetted parts that come into contact with the seawater are non-ferrous and therefore would not corrode.
Castle Pumps are always on hand to provide a solution to your pumping problems. This company contacted us because their current pumps were not performing as they should and kept getting clogged up. Space was also an issue for this customer, however, we were able to supply an ideal pump for their application which we adapted to minimise the footprint and provide an easy installation process.
As well as pumps for industrial and marine applications, Castle Pumps can also supply pumps for the food grade market. This was a new customer that was enquiring about a pump to transfer Spaghetti Bolognese from production to packaging when hot. Castle Pumps visited site to get as much information as possible, and by using our extensive knowledge and past experience we were able to design a bespoke pump kit and supply all within five working weeks.
Castle Pumps are able to supply pumps for both marine and industrial applications, and pride themselves on supplying pumps that best match the customers requirements. This enquiry was for self priming sea water injection pumps but the customer requested that the material be stainless steel 316, rather than the recommended material of bronze. We were able to provide a suitable pump that matched the customers requirements and which came in the requested material of stainless steel.
Castle Pumps are committed to providing the best possible support and service to customers, so when an emergency pump is required, we strive to provide one in a preferable time frame. An enquiry for an emergency replacement pump was received after hours on a Friday, needed for installation Monday morning whilst the vessel docked. By working out of hours and supplying from our 'from stock' range, we were able to deliver on time.
On occasions, the required specifications don't make for a difficult selection. This company needed a pump suitable for chemicals, to be transferred from tank to tank with a low flow rate. Our selection was based upon the capabilities of the pump in question, and it's ability to slow down the flow rate to the desired range. This customer was happy with our suggestion and placed the order within 2 days of their initial enquiry.
Here at Castle Pumps we understand that timing is important within the marine and offshore market. Quite often we receive enquiries that need to be dealt with quickly in order for the purchase and delivery to follow suit and minimise lead time. This subsea oil and gas company needed five sea water cooling pumps on a quick lead time. For this customer, we provided five long coupled centrifugal pumps in less than five weeks.
Some of the enquiries we receive here at Castle Pumps are straight forward and give us all the information that we need to specify a pump. This fishery company enquired asking us for a specific type of pump and told us the exact fluid and contents that they'd be pumping. This information enabled us to proceed quickly with our recommendation and then onto the manufacture and supply of the pumps.
Castle Pumps receive a wide range of enquiries for a number of industry applications. Farming fish on land is an unusual but increasing market which Castle Pumps have adapted to in order to specify and supply pumps for requirements posed for within this market. A centrifugal pump was selected to match their requirements, which was fitted with accessories and a bespoke control panel to ensure all of their specifications were met.
Castle Pumps have been specifying and supplying pumps for the marine market for several years, and therefore have expertise and knowledge when it comes to marine enquiries. The world's largest container ship in 2012 contacted Castle with an urgent enquiry, requiring two boiler feed pumps. Castle Pumps were able to select a model that matched their requirements and dispatch them in just 9 working days!
Castle Pumps understand that the selection process of a pump is the most important part of the buying procedure, so ensuring that we gather the correct information is vital. This information ensures that the customer will get a pump that works, and a pump that's efficient in saving money in both power and spares over it's lifetime. By collecting the necessary information we were able to spec and source the best pump for this customer's needs.
This pipeline pig manufacturer was hiring diesel driven pumps every time outdoor testing was taking place, but found that the hired pumps were noisy and inaccurate. They therefore wanted to purchase their own pump which would produce 80 l/sec at 8-10 bar, which was capable of 3-10 minute cycles, 6-10 times a day, with a maximum current of 158 A.
When a customer enquires about a pumping system, there is usually a list of specifications that need to be met. Thanks to our team's knowledge and experience, Castle Pumps were able to fulfill our customer's exact requirements. We designed, built and supplied a ready to use system, which cut the customers extraction process time to under two hours.
Here at Castle Pumps we are able to source specific pumping components to produce the most bespoke of pumping systems. This customer was having trouble finding a supplier which was capable of designing and supplying a system to fit their requirements, until they came to us. We were able to design, build and supply a ready to use solution which matched their specifications.
Castle Pumps investigate all aspects of a customers requirements when specifying a pump, as it's essential to select the right pump for their needs. This case study shows that the customers requirements required further investigation in order for us to decide which pump would be best suitable for their requirements.
Castle Pumps have established a network of manufacturers that they can rely on when they require bespoke or tailored pumping solutions. The customer in this case study required a replacement pump that could be directly installed into existing pipework. Castle Pumps were able to get a pump specially manufactured to match the dimensions of the existing pump, therefore eliminating the need to adapt the installation.
Castle Pumps understand that for some companies the lead time on wearing parts is one of the most important factors, and therefore ensuring access to local stock is vital. In this example, we were able to improve on the previous supplier's lead time on spare parts by three weeks. As pump downtime for a dredging company is very costly, the customer was hugely impressed with our service.
One of the UK's largest home fragrance manufacturers enquired about a pump for transferring wax at 60°C, which could do a number of batches within a set time frame. Due to prior experience, we knew which pump would be the best solution for their specific requirements and were able to supply an industrial peristaltic pump, that was low maintenance and relatively low cost.
A wood and laminate flooring company in the UK needed to gravity feed an adhesive from an IBC to a piece of machinery in their product line, in order to apply the solution in a particular way to their products. One of the main factors we had to consider was the thickness of the fluid - with a viscosity of 4000-5000 cP, we selected a gear pump which we knew could handle this type of fluid. Furthermore, by selecting a gear pump we were also able to achieve the low flow rate that the customer required.
A Nuclear Laboratory in the UK required a portable magnetic drive pump for transferring Zinc Bromide from IBC’s into radiation screens. The pump needed to be lightweight, fitted to a carry frame and have a single phase 110V motor. Castle Pumps has access to a high quality range of portable chemical transfer pumps and were therefore able to supply the customer with the required pump.
The Royal Veterinary College contacted us with a unique enquiry. They needed an ATEX rated hand pump for transferring -20°C acetone, which would be used to freeze animal carcasses in their laboratory. The college sent photos of the drum along with the dimensions, to ensure the tubeset was cut to the correct length. We supplied them with their required pump, as well as a discharge hose and nozzle so the customer had easier operation.
An engineering company who were refurbishing a leisure yacht needed pumps for the sewage and oily waste water tanks, but were having trouble sourcing surface mounted self-priming pumps that would fit into the allocated space, that would perform the required duties. Castle Pumps came up with a solution and provided them with a unique range of progressive cavity pumps that matched their requirements and delivered them to the engineers in just over four weeks.
This generator manufacturer customer needed a pump set for transferring fuel in bulk with a lift height of 26.5 meters and total pipe length of 80 meters. We were able to select 2 of our gear pumps which were ideal for the requirements this customer was after.
Our customer, a Fuel Cleaning OEM, was having trouble expanding the capacities of their fuel cleaning systems and required pumps that were not readily available from their previous supplier. They required a close coupled progressive cavity pump with integral relief valves to produce certain flow rates and pressures, and needed it in multiple voltages. Castle Pumps were able to offer the Nova Rotors Wobble Pump Series, which matched all of their requirements.
This UK based Marine Dredging company required a self-priming centrifugal pump, in cast iron to save costs, for transferring sea water containing small amounts of sand. We selected a horizontal self-priming centrifugal pump with a cast iron casing and bronze impeller from our CA range, capable of allowing 10% passage of sand content in the sea water.
A UK ferry operator required a verticle inline screw pump with Lloyds approval, due to undergoing a marine gas oil conversion. The customer needed the pump in 3-4 weeks in order to meet the vessels dry docking program. Castle Pumps supplied a vertical inline screw pump in just over 3 weeks, complete with marine certification. In result of our quick response and supplying the pump within the time needed, we were also asked to supply a DN80 strainer and flowmeter suitable for MGO.
A UK oil manufacturer wanted a vane pump which could pump furnace oil as well as needing the pump to clear the lines and dry run for short periods of time. The customer had received a quote from elsewhere but the lead time was 6-7. Here at Castle Pumps we were able to supply a vane pump fitted with duravanes, an ATEX motor and a pressure relief valve. We were able to make and deliver the pump, baseplate mounted, within 4 weeks.
An offshore engineering company required a surface mounted pump which could pump kerosene. The customer had some budget restraints which we needed to review. Due to these constraints, we supplied the centrifugal pump in a low cost material, with an explosion proof motor - making it perfect to handle kerosene. The customer was happy with the finished product and it was delivered to them in Nigeria within 10 working weeks.
This existing customer needed to upgrade their fire pump system on board their vessel and decided to contact us due to our reliability with past projects we have done for them. Due to the extensive knowledge and experience we have on the marine sector, Castle Pumps were able to meet the customers specific requirements and provide them with an ideal pump which was manufactured and marine certified in fewer than 8 working weeks.
This customer needed to purchase various pumps for a fuelling station that they were building off the coast of Malta. The pumps needed were to transfer kerosene, diesel and petrol from storage tanks at the fuelling station, to the boats being refuelled. With this, as well as other factors, Castle Pumps were able to supply centrifugal pumps that matched their requirements and budget, and were delivered within 10 working weeks to the customer.
A private boat owner was installing a reverse osmosis system aboard their vessel and required a high pressure pump for the system to convert sea water into fresh water - at a duty of 8.8 L/min at 35 Bar. Due to our wealth of experience with reverse osmosis systems; we were able to select a plunger pump that matched their requirements.
This customer required a gear pump for their 4 custom skids that they were building. Each pump was required to transfer 30m³/hr at 4 bar and to have a built in bypass. Each pump was coupled to an 11Kw geared motor running at 400RPM to achieve the required duty. We also supplied detailed drawings of the pump, to allow the customer to begin manufacturing the skid before the pumps were delivered.
Castle Pumps understand that in situations involving products for human consumption, hygiene is the most important factor to focus on. We chose a progressive cavity pump which is ideal for the pumping of shear sensitive products such as olive oil, as well as it's ability to handle abrasive solids. After carefully selecting the most appropriate materials to modify the pump, it was delivered to our customer within four workings weeks from the initial enquiry.
Castle Pumps pride themselves on providing perfect solutions to every customer’s requirements and this case study is a prime example. In addition to a quick turnaround, the customer needed a precise operating temperature, capacity and discharge pressure, and the fluid needed to maintain the same temperature whilst being pumped. Thanks to our extensive knowledge and experience, we provided the customer with a pump that matched their requirements just 32 days from their initial enquiry.
A company that specialise in creating natural environments for children through hands on experimental learning, asked Castle Pumps to provide a child friendly but robust hand pump for an outdoor play area. We provided them with a single diaphragm hand pump, a pump that is often used within the marine industry due to it being robust and capable of working in all conditions - perfect for an outdoor installation - resulting in further orders from this company.
Castle Pumps have scores of experience supplying pump solutions to the marine industry. An existing customer contacted us with a new enquiry for a solids handling sea water pump, which needed to be less costly and have better lead times than existing pumps. We offered and supplied a non-clogging centrifugal pump with a vortex impeller, which can handle solids as large as the discharge diameter. Minimal modifications were needed to their existing system and lead time and price were improved greatly.
As well as pumps, Castle Pumps can also supply customers with other industrial equipment such as valves. In this example the customer needed some affiliated equipment, as well as pumps. We supplied the customer with centrifugal pumps, peripheral pumps, a re-circulation valve and a duplex strainer. We also consolidated the order into a single shipment, packaged everything for shipment, prepared the necessary documents and shipped to the client's nominated delivery port - hassle free!
One of the services supplied by Castle Pumps, is pump solutions. This customer was having difficulty with its immersible transfer pump and needed a suitable alternative that would eliminate problems caused by blockages, could handle waters and slurries and would optimise installation to improve efficiency. Castle pumps recommended and provided a peristaltic pump, which carried all the features needed in order to solve the issues the client was having prior to the enquiry.
Castle Pumps not only supply individual pumps, but also complete pump packages including ancillary items. The customer needed a portable, self priming, variable speed water supply pump package which could be powered by the clients vessel whilst in a dry dock. By designing, building, testing and supplying the customer with the pump package, it enabled the vessel to be completely autonomous in the supply of fire water, AC and refrigeration services.
Castle Pumps have in house software that is able to select and compare pumps in their database, in order to match the client’s specification. The customer wanted replacement units but wanted to re-use their existing control panels, as well as needing the pump to handle thermal oil operating temperatures of 300ºC. Once confirmation had been given and everything was agreed, a quote was generated within 48 hours.
Castle Pumps are able to customise pumps for many clients and this is a prime example of taking a pump and modifying it so that it is suitable for conditions natural for that industry. The customer wanted to incorporate pumps which could handle varying temperatures and flow rates within an ATEX Zone 2 environment. Castle Pumps delivered to the brief including both precise instructions and the specified budget within the quotation process.
Castle Pumps have been supplying power stations with pumps for a number of years, which has now led on to us offering a range of other ancillary products. In this example an existing power station customer required some replacement expansion joints and contacted Castle Pumps because their previous supplier kept extending the lead time, which we were able to considerably beat and get the goods to them quicker.
Castle Pumps have a wealth of experience supplying pumps to the marine industry, and we ensure that we match the features of the pump to the specific application at hand. This case study demonstrates this, as we knew that for guaranteed reliability for emptying a sump of sea water and waste solids, a pump with vortex non-clogging impellers would be required and the material would be best in bronze to avoid corrosion from the sea water.
Castle Pumps, alongside their vast range of pumps also supply their customers with other industrial equipment including valve solutions. Thanks to the solid relationship we have built with a manufacturer who often supply us with customised valve requirements, we were in fact able to source a product that met the customer's exact criteria despite it being such an uncommon request and typically not available.
Castle Pumps customise and engineer pumping solutions when required, to ensure that they match the customer's bespoke requirements exactly. In this case study, we put together a ready to use skid mounted pump system complete with pump, motor, belt drive, guard and steel base to meet their requirement for a high pressure, low flow solution.
Castle Pumps' experience in the pump market means that the customer is always advised on the ideal type of pump for their application. In this example where a saline solution needed to be transferred slowly, Castle Pumps knew that a peristaltic pump was a perfect fit due to its low flow rate and the fact that the only wetted part that needs to be compatible with the solution was the hose.
Castle Pumps supply various industrial ancillary items as well as pumps, including boiler tubes which are commonly used in power stations for turning water into steam inside boilers. This case study illustrates that Castle Pumps go the extra mile to ensure that a fit for purpose solution is provide. We organised a sample to be delivered and took indepth measurements of the existing boiler tubes to ensure the specification was met.
Castle Pumps are a "one stop shop" for pumping solutions, priding ourselves on being able to fulfil the customer's complete enquiry. This case study is an example of where we have ensured that the client only requires one point of contact for their pumping requirements. A mining company contacted us with an enquiry for both air operated and electrically driven lube oil pumps, which we were able to specify and supply.
Castle Pumps understand that in some situations the customer has very specific requirements including flow rate performance and drive type that the pump needs to be matched to. Here, a dewatering contractor required an engine driven pump to remove 600m³ of water from a pond in 6 hours. We were able to source the ideal solution for this application, ensuring that two pumps with reliable engines were supplied to prevent the likeliness of downtime.
Castle Pumps pride themselves on having probably already solved your query for another client. In this example, one of our existing power station customers contacted us to see whether we could provide replacement porous ceramic plates. As well as pumps, we have also been supplying ancillary items to power stations. Despite this being a complicated enquiry, we were able to quickly and efficiently deal with it as we had already supplied a very similar item to another power station client.
Castle Pumps' range is so vast that it includes pumps that other distributors do not have access to. For example, in this case study the client had approached other suppliers who were unable to fulfil their requirement of a self priming centrifugal pump able to handle flow rates of up to 8,300 l/min. Castle Pumps however were able to find the customer a solution.
Castle Pumps have a wide customer base including many manufacturing companies in different industries. As a result, there are very few liquids or pumped medium that we do not have experience in specifying a solution for. In this instance, the customer were struggling to find a pump for photopolymer resin, yet our experience knew that a progressive cavity barrel pump would be ideal.
Castle Pumps help customers to solve problems when quoting and specifying equipment. In this case study, the client was experiencing costly downtime due to a worker in the distillery having to keep manually priming the pump when it lost its prime. In order to overcome this issue, Castle Pumps provided two self-priming pumps; one as the main pump and one for standby to completely limit the risk of downtime.
Castle Pumps are able to source pumping solutions to satisfy even the most stringent of criteria. This case study is an example of where this has been the case. The customer here required an ATEX Zone 1 rated pump that would handle high amount of vapour pressure as well as high suction lift, which combined made a challenging enquiry that we were able to solve.
Castle Pumps' specialist knowledge means that they often need to advise customers on what type of pump they need. For example, in this case study, the customer thought that they required a submersible pump, however due to the temperature of the fluid being pumped, Castle Pumps recognised that a vertical immersion pump was a better solution.
Castle Pumps pride themselves on being able to specify and design solutions to meet individual customer needs. This case study demonstrates this, where in order to meet the adjustable flow rate requirements of dripping lubricants onto wood fibres, Castle Pumps ensured that a motor variator was added to the unit to control the speed of the pump.
Castle Pumps have a lot of experience in the marine industry including specifying and supplying pumps that are to be used on board new ships. Like in this example, where a screw pump was supplied to an asphalt carrier as a cargo booster pump, specifications often change when supplying a new build which makes the project more complex.
Castle Pumps pride themselves on the slogan "Whatever the process, we have the pump". In this case study, the client had been informed by other suppliers that they were unable to source a circulating pump that could handle the extremely low temperature of -40ºC. Thanks to the wide range we have access to, we were able to find a pump that did the job and fulfil the customers requirements.
Castle Pumps' experience supplying to a range of different markets means that they have detailed knowledge on certain industry requirements. For example, in this case study the customer requested a barrel pump for grease. However, due to being used within a marine environment, Castle Pumps knew that the materials needed to be corrosion resistant and therefore a stainless steel tube set was supplied.
Castle Pumps pride themselves on being as flexible as possible to ensure that they meet the client's requirements. In this example, the customer required a pump with a range of features including ATEX motors, dry run protection and variable speed drives. On top of this, the pump needed to be supplied with counter flanges for immediate installation and supplied within a reasonable time frame; all of which were delivered.
Castle Pumps have built solid relationships with many industrial pump manufacturers, which gives us confidence in our ability to meet tight project time scales. This case study illustrates this, where we were able to get two ballast pumps manufactured and marine certified in three weeks less than the industry standard lead time.
Castle Pumps are fully accredited to enable you to buy with confidence. Our accreditation includes: A division of the CTS Group, Part of Flow Max Ltd.